Reference

idncash Privacy Policy For Your Account

Your DANA and QRIS records, device sign-in details, and account choices are explained in the idncash Privacy Policy, so you can decide what to share before opening an…

Account data clarityWallet record scopeMobile access detailsYour contact rights
idncash idncash Privacy Policy For Your Account
CONTACT PATH

Get Privacy Policy Help Near Cashier

A clear contact path matters when you want to ask about a record, correct an account detail or understand a wallet status entry.

Account contact Ask about your Privacy Policy rights through the support route displayed in your account…
Payment trail For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment…
Device access If a mobile or desktop sign-in looks unfamiliar, tell us through account support and…
DATA PRACTICES

Your Data Choices Across idncash

Our Privacy Policy is designed around practical account decisions: what we need for access, what helps us match a payment, and what you can ask us to change.

Account data

We may use your phone verification status, account identifier and access history to confirm that the person entering the account matches the account record. We do not need unrelated profile details for this step.

Wallet references

A DANA, OVO, GoPay or QRIS reference helps us match payment status with your account. We use the reference for account handling and support, not as a public profile detail.

Cookies

Cookies and similar device markers may keep your session working and help us remember a selected account path. Your browser settings can remove them, although some sign-in functions may then need repeating.

Account security

We record sign-in device and access details to identify unusual entry patterns. If you change phones or move between mobile and desktop, a new verification step may appear before account access.

Record retention

We keep account, payment-status and support records only for the period needed for the stated purpose, account protection or a legal requirement. When a record is no longer needed, our handling changes accordingly.

Change requests

To request correction, deletion or a copy of personal data, contact us through the support path shown in your account. Tell us the requested change and enough account detail to verify the request.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the searches we expect from Indonesian account holders before access. They explain wallet records, device checks, cookies, account changes and the route for asking us about personal data.

The idncash Privacy Policy covers account details, phone verification, device access, cookies, payment-status references and support records connected with your account and activity.

Yes. The Privacy Policy explains how we handle DANA, OVO, GoPay and QRIS references, along with bank transfer and virtual account details used to match payment status.

We record device and sign-in details to protect your account and identify unusual access. Moving between mobile and desktop can require phone verification before you continue.

Use the support route displayed inside your account and state which detail should change. Include the relevant account reference so we can verify the request and locate the correct record.

We retain account, payment-status and support records for the period needed for their stated purpose, account protection or a legal requirement. The applicable period can depend on local law.

Yes. Contact us through the account support path to ask what cookie or device marker relates to your session. Browser settings can remove cookies, but sign-in steps may repeat.

Yes. Account access and data handling can depend on local law. Where local law permits, we apply the stated account, wallet and security process to your request.